Frequently asked questions about FACI pellet boilers
Which pellet boiler should I choose for my home?
The choice depends on the area and heat loss of the house. The plant's managers will make an exact selection based on a heat calculation free of charge — call +7 351 220 22 19. Models range from FACI 15 (15 kW) to FACI 1500 (1500 kW). The FACI 15 in the basic configuration costs from RUB 345,000.
How much does a FACI pellet boiler cost?
The price depends on output and configuration. FACI 15 Base — from RUB 345,000; Ottima configuration with automatic cleaning — from RUB 576,840. FACI 105 for cottages — from RUB 715,000 (Base) to RUB 1,063,470 (Ottima). FACI 386 kW industrial boilers — from RUB 1,620,000. Boilers from 645 kW — price on request.
What is the efficiency of a FACI pellet boiler?
The efficiency of FACI boilers is 93%. Under the European standard DIN EN 303:5-2012, the highest class 5 is assigned to boilers with an efficiency of at least 89% across the entire operating range. High efficiency is achieved thanks to the cylindrical heat exchanger without corners, the cast iron pixel retort burner and automatic fuel feed.
Which is better: a pellet boiler or a gas boiler?
If the site has mains gas, a gas boiler is usually cheaper to run. A pellet boiler is chosen where there is no mains gas or connecting to it is not economically viable. In terms of efficiency, FACI pellet boilers with 93% efficiency are comparable to modern gas boilers, while requiring no gas infrastructure or gas supply design.
How do the Base, Classico and Ottima configurations differ?
Base is the basic configuration: Wi-Fi/Ethernet module and smartphone control. Classico adds automatic ignition. Ottima offers extended automation: automatic ignition and automatic heat exchanger cleaning, plus automatic ash removal on models from 42 kW. FACI GT is available only in the Ottima configuration, FACI 1500 in Base and Classico.
Can a FACI pellet boiler be fired with firewood or coal?
Yes, all FACI models except the FACI GT (which runs only on pellets) can use firewood and coal up to 25 mm as backup fuel. The main mode is pellets with automatic feed. Backup fuel is loaded manually when pellets are unavailable or temporarily out of stock.
Which hopper should I choose for a FACI pellet boiler?
Basic models come with a fuel hopper of 300 l (FACI GT), 500 l (FACI 15-258), 1000 l (FACI 386-761), 2000 l (FACI 1000) or 2500 l (FACI 1500). For greater autonomy, an additional DI STRADA outdoor hopper of 7, 12, 17 or 22 m³ can be installed.
Can I lease a FACI pellet boiler?
Yes, FACI boilers from 105 kW are available on lease. Details and a monthly payment calculation can be obtained from the plant's managers at +7 351 220 22 19 or by e-mail at mail@facirus.ru.
What certificates do FACI boilers have?
FACI-RUS PLANT LLC production is certified to the international quality standard GOST R ISO 9001-2015 (ISO 9001:2015). In addition, FACI boilers hold the "ECOproMBEZOPASNOST" environmental safety certificate (valid until 09.09.2027), a fire safety certificate and a declaration of conformity with the Customs Union Technical Regulations TR CU 010/2011 and TR CU 020/2011.
Where are FACI boilers made?
Production takes place at two sites: in Italy (Via Padre Ugolino Frasca, CAP 66100, Chieti Scalo, since 1961) and in Russia (Stroitelnaya St., Chelyabinsk, since 2014). The Russian plant, FACI-RUS PLANT LLC, is a 100% localised full-cycle facility producing boilers using Italian technology under the FACI brand.
How many FACI dealers are there in Russia and the CIS?
More than 750 dealers from Belgrade to Vladivostok and from Murmansk to Samarkand. The list of dealers by region is published on the Dealers page. To get the contacts of your nearest dealer, call our managers at +7 351 220 22 19.
How many FACI boilers are already in operation?
More than 100,000 FACI boilers have been sold worldwide. FACI has been operating since 1961, and its Russian production, FACI-RUS PLANT LLC, since 2014. The plant is represented in the Czech Republic, Germany, Finland, Norway, Russia, Kazakhstan and other countries.